A shared vision throughout PAI is evidenced by our process improvement and outstanding service outcomes from first contact, where we listen to our client describe their needs and objectives and create a customized solution. By implementing efficient processes and innovative systems that meet our client’s unique objectives immediately, we are able to reduce ongoing administrative costs and make agile and mighty PAI the right choice.
We consistently meet or
EXCEED SERVICE
level requirements.
ALWAYS
providing exceptional customer service.
Why PAI?
The Right People, The Right Process
There is no substitute for the personal touch of experienced owners that understand their business, design their own systems and then invest in retaining tenured account management. The result of this business model is more efficient operations and lower cost administration for our customers.
PAI’s track record of outstanding administrative outcomes and unparalleled customer service make us the partner of choice. The PAI team of professionals are highly trained and long tenured which equals second to none experience. Innovative solutions with inclusion of clients, partners and staff makes PAI the most respected resource in the industry for our systems and process.
PAI is a team of highly respected professionals. PAI’s Ownership and Management Team provides hands-on support to all of our accounts, ensuring our level of service provided to clients is consistently excellent. Our Account Management Team is staffed with Quality Assurance and Account Management specialists. Our Accounting Department manages all of our clients’ financial needs. Our Benefits Administrators, along with our Client Consultants, handle the day-to-day operations.
PAI offers its clients cost-effective solutions supported by the flexible, direct account management of a small firm combined with the benefits of nearly 30 average years of tenured staff experience. Our knowledgeable staff members have proven track records of implementing custom business solutions that avoid the “one size fits all” effect of the large but inflexible administrators. Our systems are customizable, and we work within all budgets and we strive to do things right the first time.